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Hiver, a shared inbox solution for teams, today rolled out Hiver Lite with the mission to help small businesses grow faster through better email collaboration.
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International Online Travel Company Kiwi.com Achieves 100% SLA Success Rate with Hiver

Kiwi.com, one of the five biggest online sellers of flight tickets in Europe, deployed Hiver - a Gmail-based customer service solution, and significantly improved the efficiency of its business development team. With Hiver, the team achieves a 100% SLA success rate.
 
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Hiver Hosted an Industry Discussion on the Best Practices in Building a Gender-balanced Workplace

Hiver, a Gmail-based customer service solution, hosted an industry discussion with a panel of four highly-prolific women leaders from different realms of expertise in the startup ecosystem. The discussion, held to mark the occasion of International Women’s Day, brought out some great insight... (more)
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Hiver Announces a Suite of Productivity Features to take on Traditional Customer Service Helpdesks

Hiver has announced the launch of a slew of productivity features, including new Automations, Workload Distribution, and an all-new Mobile App. Hiver is the only helpdesk in the market that operates out of Gmail and boasts of such powerful functionalities.
 
Talking about the l... (more)
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80% Consumers Expect Better Customer Service During COVID-19, Finds Hiver Research

As the COVID-19 pandemic continues, more than 80% of consumers expect customer support to get more empathetic or more responsive, and in some cases, both, according to a global survey report “Customer Support Through The Eyes of Consumers in 2020” published by Hiver.
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SaaS Unicorn AppsFlyer Delivers World-class Customer Support with Hiver

AppsFlyer, a SaaS mobile marketing analytics and attribution platform, deployed Hiver, a Gmail-based customer service solution, to seamlessly manage customer queries and provide on-time support. 
 
With Hiver, the AppsFlyer team creates customizable workflows that improve ... (more)
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New Hope Fertility Centre Provides 2x Faster Customer Support with Hiver

New Hope Fertility Centre (NHFC), a global leader in human reproductive medicine in the US, implemented Hiver, a customer service solution for teams, to improve patient interaction and internal collaboration between teams. With Hiver, NHFC now provides 2x faster service over email and saves over 6... (more)
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Hiver Launches ‘Lite Shared Inbox’ to Help Small Businesses Grow Faster

Hiver, a shared inbox solution for teams, today rolled out Hiver Lite with the mission to help small businesses grow faster through better email collaboration.
 
With its competitive pricing, Hiver Lite is now the most affordable shared inbox solution in the market.
&nb... (more)
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