Federal Bank Introduces Missed Call Banking Service

Federal Bank has launched yet another digital service “Missed Call Banking”, a simple and fast way to get account balance on mobile. Missed call Banking enables customers to get their account balance by giving a missed call to a dedicated mobile number.  To avail the facility, customers have to do a onetime registration by sending an SMS (ACTBAL<space>14 Digit account number) to 9895088888 from their mobile number registered with the Bank. Upon successful registration, the customer will receive an instant confirmation message.  Thereafter, a simple missed call to 8431900900 will be enough to get the account balance instantly through SMS. This service is free and available 24X7. 

Speaking on this occasion, Mr. K A Babu, Head-Retail Business said “The need to visit branch, ATM or to call the contact centre for getting the account balance is now dispensed with. Being SMS-based, Missed Call Banking service can be availed by all our customers. It is not essential to have a smart phone or a high end devise as any mobile handset will do. Also there is no need for internet connection. The Bank is committed to bring more services on the Missed Call Banking platform which will be rolled out in a phased manner in the coming days.”

About Federal Bank:

Federal Bank is a leading Private Sector Bank with a branch network of 1,251 branches and 1,521 ATMs spread across the country. The Bank’s total business mix (deposits + advances) stands at Rs 1.22  Lakh  Crore as at March 31, 2015 and it has earned a net profit of Rs 1005.75 Crore.  Bank’s Capital to Risk weighted Ratio (CRAR) stood at 15.46% at the end of March 31, 2015.  Federal Bank has its Representative Office at Abu Dhabi that serves as a nerve centre for NRI customers in the UAE. Federal Bank is transforming itself, keeping its principles intact, into an organization that offers services beyond par. It has a well defined vision for the future as a guidepost to its progress.