Jet Airways Introduces Zero Penalty Fee for Online Changes or Cancellations within 24 Hrs of Booking on Jetairways.com

Jet Airways, India’s premier international airline, has introduced a new initiative “Zero Penalty Fee” for changes or cancellations within 24 hours of bookings made on www.jetairways.com.

This new initiative is exclusive for bookings made on its website and allows guests to amend or cancel their booking without any penalty fee by simply using the “Manage Booking” facility on www.jetairways.com

In case of a change in the booking while the penalty fees will be waived off, any additional amount due to the increase in fare will be applicable. The Manage Booking facility can be accessed for bookings up to 1 hour prior to departure for flights within India and up to 3 hours prior to departure for international flights.

Gaurang Shetty, Sr. Vice President, Commercial, Jet Airways, said: “As India’s premiere international airline, Jet Airways has always led the way, both in operational and service delivery. Guests can now enjoy peace of mind with the freedom to change or cancel one’s travel itinerary within 24 hours of booking by simply using “manage booking” on our website. This new initiative is another step towards our customer-centric approach to offer substantial convenience and ease while adding great value to our guests' overall experience. At Jet Airways, we have always endeavored to provide our guests an unparalleled travel experience including a world-class in-flight product, Jet Airways’ famed service excellence, and class-leading cuisine.

About Jet Airways:

Jet Airways currently operates a fleet of 117 aircraft, which include 10 Boeing 777-300 ER aircraft, 8 Airbus A330-200 aircraft, 4 Airbus A330-300 aircraft, 77 next generations Boeing 737-700/800/900/900ER aircraft and 15 ATR 72-500 and 3 ATR72-600. With an average fleet age of 5.80 years, the airline has one of the youngest fleet of aircraft in the world. Flights to 71 destinations span the length and breadth of India and beyond, including Abu Dhabi, Bahrain, Bangkok, Brussels, Colombo, Dammam, Dhaka, Doha, Dubai, Ho Chi Minh City, Hong Kong, Jeddah, Kathmandu, Kuwait, London (Heathrow), Muscat, New York (Newark), Paris, Riyadh, Sharjah, Singapore and Toronto.

Jet Airways is a member airline of Etihad Airways Partners.